Get a hassle‑free replacement at no extra cost if your item arrives damaged or incorrect. Contact Temple & Webster’s support within 48 hours via live chat or phone, and they’ll arrange collection of the faulty item. A brand‑new product will be shipped out as soon as possible.

Receive your refund in as little as three business days once we’ve received the returned merchandise. Returns are accepted within 30 days of delivery, provided the item is unused and in its original packaging. The amount will be credited back to your original payment method.

Snag a 15% off coupon on your first purchase simply by joining their mailing list. The discount code lands in your inbox immediately after sign‑up and can be applied at checkout before it expires. It works on full‑price items site‑wide, excluding clearance stock.

Earn points worth up to $30 per year through their Temple Rewards club. Every dollar spent translates into points that unlock exclusive sales, early access launches, and occasional birthday bonuses. Membership is free and managed automatically via your account dashboard.

Lock in an extra two‑year protection plan at just 12% of the product price for added peace of mind. Choose “Extended Warranty” on the checkout page and you’ll receive coverage for accidental damage beyond the standard manufacturer guarantee. Claims are processed online with swift replacement or repair options.

Use the interactive size guide displayed on each product page for exact measurements in centimetres and metres. Measure your floor space first, then compare those numbers with the guide’s visual layout tool. If you’re still unsure, the chat team can confirm dimensions for you.

Enjoy complimentary standard shipping on orders over $99 across mainland Australia. Once dispatched, most orders arrive within 3–5 business days for major cities and 5–7 days for regional areas. Tracking details are emailed automatically so you can monitor progress.